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Shipping & Returns

Shipping Policy

We work with suppliers from all around the world, with limited stock kept in the UK, and all of our orders go through quality control before shipment. Therefore, your order can take up to 1-4 weeks to be delivered to you.

Please note that order delivery time can be affected by holidays, weather conditions, custom laws and other variables out of our hands. Please understand that we cannot be held responsible for these situations.

We offer free delivery to all addresses in the UK. Please contact us for worldwide shipping costs

Return & Exchange Policy

If you receive a faulty or incorrect order, we offer a 14 day money back guarantee or offer a replacement.  Please contact us on enquiries@thevanityfur.co.uk to arrange a return.

We reserve the right to deny any return request.

If you accidentally placed an order with a wrong item/address, please contact us immediately on enquiries@thevanityfur.co.uk or via our instagram page in order to receive a resolution.

You will not be eligible for a return in the following situations:

  • The product is not faulty or is damaged because of use or neglect

  • The product is not in the same condition when you received it

  • You ordered the incorrect size

  • You ordered an item in the sale

  • The item has been used